Refund Policy

You can request a full refund within 3 days of enrolling in a paid course, provided you have completed less than 5% of the course content.

• The 3-day window has passed
• More than 5% of the course has been completed
• The course was accessed, downloaded, or shared in bulk in a way that suggests misuse
• The enrollment was free or granted as part of a promotion

Go to My Enrollments, open the course, and select Request refund. If that option isn't visible, contact us from the Contact page with your enrollment reference and reason for the request.

We review refund requests within 3 business days. You'll get an email once a decision is made.

Approved refunds are returned to the original payment method through Paystack. Depending on your bank, funds typically appear within 5–10 business days after approval.

Once a refund is approved, access to that course is removed from your account.

If a course is unpublished, materially incomplete, or inaccessible due to an error on our side, we may approve a refund outside the standard window at our discretion.

If you were charged twice for the same enrollment, or charged without receiving course access, contact us immediately. This is resolved outside the standard refund window and is not counted against your usual eligibility.

When a refund is approved, the associated sale is reversed and the instructor's earning from that sale is deducted from pending earnings. If it was already paid out, it will be netted against a future payout.

Reach the Thanos Academy team through our Contact page or email contact@thanosacademy.com.